Birmingham-based since 2009
About Telecom Central
Our story
Born from engineering, built on trust
Telecom Central began life as Helpdesk Communications, founded in 2009 by Dave Hamilton. The business started by buying and refurbishing redundant telecoms equipment, sourcing handsets and hardware from engineers, leasing companies and liquidators, and supplying maintenance spares to businesses across the UK.
Over the years, as the need for communication and connectivity evolved, so did we. Today, Telecom Central is a full-service workplace communications partner providing business telephone systems, broadband, Office WiFi and business mobile phones to organisations across the Midlands and beyond.
We’ve built a strong reputation as specialists working closely with Avaya, BT, Gamma, LG, Panasonic and Samsung, brands we install, configure and maintain for clients across every sector.
Dave Hamilton
Director & Founder
15+
Years in Business
500+
Clients served
7
Major brand partnerships
100%
Midlands-based engineers
The Telecom Central difference
We’re not a faceless provider. We’re a local team of engineers who take the time to understand your business and recommend the right solution — then back it up with expert support.
Our engineers are based across the Midlands and respond quickly. You deal with real people who know your system, not a distant call centre.
From a 25-year-old Panasonic to a cutting-edge Avaya IP Office, our engineers have seen it all and fixed most of it. We advise honestly, not just to make a sale.
Approved partners with Avaya, BT, Gamma, LG, Panasonic and Samsung — so we recommend the right system for your business, not the one we happen to stock.
We responsibly recycle all equipment removed from client sites, and have done since 2012. Doing the right thing for the environment is part of how we operate.
How we got here
From a one-man refurbishment operation to a full-service Midlands telecoms partner — over 15 years of growth, investment and expertise.