Privacy Policy

How we use your information

This privacy notice tells you what to expect when
Helpdesk Comms Ltd T/A Telecom Central
collects personal information. It applies to information we collect about:

• Visitors to our websites
• People who use our services, e.g. who subscribe to our newsletter or other forms present on the site

Visitors to our websites

When someone visits
www.telecomcentral.co.uk
we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things
such as the number of visitors to the various parts of the site.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the
identities of those visiting our website. We will not associate any data gathered from this site with any personally
identifying information from any source.

If we do want to collect personally identifiable information through our website, we will be up front about this. We
will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in
order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

For more information on how Google uses your personal data when you give consent on our site, please visit:

policies.google.com/technologies/partner-sites

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies,
including how to see what cookies have been set and how to manage and delete them, visit
www.allaboutcookies.org
.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the
privacy statements on the other websites you visit.

Email marketing

Information provided under the United Kingdom General Data Protection Regulation (“UK GDPR”)

Helpdesk Comms Ltd T/A Telecom Central is conducting a campaign of direct marketing within the meaning of the Data
Protection Act 2018, s.122(5), in which you are a recipient. Telecom Central has asked Mailchimp (“the Supplier”) to
conduct this campaign to businesses in the UK, using a mailing list that the Supplier maintains.

If your personal data is held by the Supplier, they will only pass on information you provide in a reply or form, when
you want to engage Telecom Central, such as to request a quote.

Under what law are you allowed to send me emails?

The protection of personal data and the delivery of marketing by email are governed in the United Kingdom by separate
but related laws. In addition to data protection legislation such as the UK GDPR and Data Protection Act 2018, The
Privacy and Electronic Communications (EC Directive) Regulations 2003 — also known as “PECR” — is the principal law
that covers direct marketing by email.

What is a “corporate subscriber”?

In terms of PECR, the subscriber is the individual or legal entity that is party to a contract with a provider of
public electronic communications services. It specifically defines a corporate subscriber as, essentially, an
incorporated company. ICO guidance clarifies that this includes public bodies and Scottish partnerships, but not sole
traders or members of an ordinary partnership, as they are not incorporated.

In terms of email, the subscriber is held to be the individual or organisation for whom the email service is operated.
Any of a corporate subscriber’s email addresses would be a
corporate email address
. If a corporate email address contains a person’s name or distinctive job title, it is known as a
personal corporate email address
— this is not the same as a strictly personal email address pertaining only to a private individual.

Why have you not asked for my consent?

Your email address has been identified as pertaining to a “corporate subscriber” within the meaning of PECR Regulation
2. Regulation 22 prohibits the delivery of unsolicited marketing messages by email to “individual subscribers”, with
certain exemptions such as for existing customers. However this does not apply to corporate subscribers.

The ICO has published guidance clarifying that consent is not required to email business email addresses. Data
protection laws still apply to any personal data being stored or used in relation to that address. Such personal data
is lawfully processed under Art. 6(1)(f) of the UK GDPR.

Where did you get my email address?

Helpdesk Comms Ltd T/A Telecom Central does not hold the mailing list used to deliver emails to you. The Supplier has
partnerships with data providers and can provide detailed information about the source of your contact record upon
request. You can find contact details for such a request below.

How do I stop getting emails from Telecom Central?

All emails the Supplier sends as part of Telecom Central’s direct marketing campaign include an unsubscribe link to a
page where you can check the email address and request that it be unsubscribed from further such emails.

Data controller information

Identity of the controller

Helpdesk Comms Ltd T/A Telecom Central

31 Poplar Drive, Witton, Birmingham, B6 7AD, United Kingdom

Company No. 06825745

Data Protection Officer (DPO)

The following means of contacting the DPO may be used to make a request under the rights guaranteed by the UK GDPR or
other applicable data protection and privacy laws:

✉ info@telecomcentral.co.uk
📞 0333 320 9920

Telecom Central keeps this privacy notice under regular review. It was last updated on 31 July 2023.